Shipping Policy
Jolly Vet Clinic offers delivery services for pet products and supplies across the UAE. Please read our shipping policy to understand how we handle deliveries.
1. Delivery Coverage:
- We currently deliver within the UAE only.
- Delivery availability and times may vary based on your location.
2. Delivery Charges:
- Standard delivery charges apply based on location and order size.
- Free delivery may be offered for orders above a specific value (see website offers).
3. Delivery Timeframe:
- Orders are usually processed within 1–2 business days.
- Delivery is made within 3–5 business days from confirmation.
- Delays may occur due to weather, public holidays, or unforeseen circumstances.
4. Order Tracking:
- Once dispatched, you will receive tracking details via email or SMS.
- For real-time updates, please contact our support team.
5. Delivery Attempts:
- Our team will make two attempts to deliver your package.
- If unsuccessful, the item will be returned to the clinic and you may be required to pay additional charges for redelivery.
6. Contact:
Email: info@jollyvetclinic.com