Shipping Policy

Jolly Vet Clinic offers delivery services for pet products and supplies across the UAE. Please read our shipping policy to understand how we handle deliveries.

1. Delivery Coverage:

  • We currently deliver within the UAE only.
  • Delivery availability and times may vary based on your location.

2. Delivery Charges:

  • Standard delivery charges apply based on location and order size.
  • Free delivery may be offered for orders above a specific value (see website offers).

3. Delivery Timeframe:

  • Orders are usually processed within 1–2 business days.
  • Delivery is made within 3–5 business days from confirmation.
  • Delays may occur due to weather, public holidays, or unforeseen circumstances.

4. Order Tracking:

  • Once dispatched, you will receive tracking details via email or SMS.
  • For real-time updates, please contact our support team.

5. Delivery Attempts:

  • Our team will make two attempts to deliver your package.
  • If unsuccessful, the item will be returned to the clinic and you may be required to pay additional charges for redelivery.

6. Contact:

Email: info@jollyvetclinic.com